Help for GPS problems on Android phones (running Android 6 or higher)

Many new smartphones use a Smart Manager or similar power saver that can affect a phone’s GPS tracking accuracy.

Disabling the power saver and optimizing the Android phone’s standard settings often solves the problem for devices running Android 6 or higher.

Disabling power saving on Android devices:

Nokia

Disable the power saver on Nokia devices

  • Go to phone settings > apps > see all apps
  • Tap on the top-right corner menu > show system
  • Find power-saver app in the list, select it and force close. It will remain disabled until the next restart

Samsung

Disable the power saver on Samsung devices

  • Open the phone’s settings and select device maintenance
  • Tap battery
  • Make sure that power-saving mode is off

 

Disable optimization on Samsung devices (for Android 6 or higher)

  • Open the phone’s settings and select applications
  • Tap the three dots in the top-right corner
  • Select special access  then optimize battery usage
  • Find World Run on the list and make sure it’s not selected

HTC

Disable the power saver on HTC devices

  • Open the phone’s settings
  • Tap power
  • Tap off to deactivate the power-saving mode

 

Disable optimization (for Android 6 or higher) on HTC devices

  • Open the phone’s settings, then tap power
  • Tap battery optimization
  • Tap not optimized > all apps to see the complete list of apps
  • Find World Run in the list > tap don't optimize > done

Huawei

Disable the power saver on Huawei devices

  • Open the phone’s settings and select battery
  • Disable power-saving mode and ultra power-saving mode

 

Disable optimization on Huawei devices (for Android 6 or higher)

  • Open your phone settings and select apps & notifications
  • Tap apps
  • Select settings at the bottom followed by special access
  • Select ignore optimizations
  • Press allowed and select all apps
  • Find World Run on the list and set to allow

Sony

Disable the power saver on Sony devices

  • Open your phone’s settings
  • Select battery
  • Tap STAMINA mode
  • Choose Never

 

Disable optimization on Sony devices (for Android 6 or higher)

  • Open your phone’s settings
  • Tap battery
  • Select the three dots in the top-right corner
  • Click battery optimization
  • Select apps then World Run

LG

Disable the power saver on LG devices

  • From the home screen, select apps
  • Select settings from within the apps tab
  • Tap general
  • Select battery & power saving”
  • Toggle battery saver off

 

Disable optimization on LG devices (for Android 6 or higher)

  • Open the settings menu on your device
  • Tap battery & power saving
  • Tap battery usage
  • Tap ignore optimizations

One Plus

Disable the power saver on One Plus devices

  • Open your phone’s settings
  • Tap battery
  • Toggle the battery saver off

 

Disable optimization on One Plus devices (for Android 6 or higher)

  • Open your phone’s settings
  • Tap battery
  • Select battery optimization
  • Find World Run in the list of apps and select it
  • Select don’t optimize

Google (Pixel, Nexus)

Android P

Make sure you have not restricted the World Run app in the following setting:

  • Settings > Apps > select “World Run” > Advanced > Battery > Background restrictions.

 

Pie and pre-Pie

  1. Go to your phone’s settings
  2. Find apps and select World Run
  3. Tap advanced > battery > battery optimization
  4. Change view to all apps
  5. Search for your app
  6. Choose not optimized

Make sure settings > apps > World Run > advanced > battery > background limitations is not enabled.

Lenovo

For the World Run app to work in the background on a Lenovo P2:

  • Enable the padlock icon for World Run in the right-top corner in the app overview.

Other Android Devices

Most Android phones use a power saver/optimization found in settings. Please make sure the World Run App is excluded from the energy-saving mode and that optimization is disabled.

Some devices may have apps installed that disable GPS services or terminate background apps to reduce battery use and improve system performance.

Apps to look for: Advanced Task Killer and Juice Defender. Please disable or adjust the settings of these apps to allow the World Run App to receive GPS information during long periods of background operation.